Frequently Asked Questions


What is the process of IV therapy?

We will review your health history and ask a few important questions for safety. Placing the IV will include a small, quick puncture into a vein in the arm. The needle is removed and a small, straw-like catheter will stay in place, where your fluids will be administered.

Do I need a prescription or doctor's note?

A prescription or note from a doctor is not required for most of our services; nevertheless, it is always advisable to speak with your primary care provider prior to receiving an IV infusion. Our processes and procedures are approved and monitored by our Medical Director, and we follow all state and federal regulations. If you are pregnant, and wish to have vitamins and medications added to fluids, you will need a note from your Obstetrician, approving each additive.

Does this hurt?

The process of inserting the IV can cause a small amount of pain. The infusion itself is not painful. Bruising and/or discomfort at the IV site after removal is also common.

Who can receive IV treatment services?

Generally, ages 13+. Some individuals are not eligible for IV therapy, based on certain medical conditions. Minors are eligible on a case-by-case basis, and are subject to weight restrictions and PCP approval. Pregnant women can receive services with OB approval.

How long does it take for a treatment?

Depending on the person and course of treatment, the infusion can take 45 mins to 1 hour.

How often should I get IV Therapy?

Each patient and course of treatment is different. If you are receiving IV therapy as part of a treatment for a medical condition, follow the treatment plan outlined by your doctor. Generally, we recommend 1-2 treatments per month to maintain vitamin and electrolyte levels. Certain services have better results with a consistent regimen, your nurse will provide guidance based on your treatment type. Explore our Memberships & Packages for more information.

Do you offer group/party rates?

Yes, we offer group rates for events and parties. Rates depend on the type of event and number of people. Please contact us directly to inquire.

Do you accept insurance?

At this time, we do not accept insurance, but we are HSA/FSA eligible.

Do you offer any discounts?

Yes! All first responders, healthcare workers, teachers & military get 10% off! Follow us on social media (@elevatehydrationwellness) and subscribe to our newsletter to stay up to date about sales and promos!

Do you sell gift cards?

Yes! eGift cards can be purchased here. If you would like to purchase a physical gift certificate, please contact us directly.

Do you do house calls?

We do our best to accommodate house calls local to Rindge, NH. They are done on a first-come, first-served basis, and while supplies last. House calls can no longer be booked online and can only be booked by contacting us directly via text, DM, email, or phone.

What are your hours of operation?

We are currently by appointment only. Please visit our online booking site for detailed availability. If you do not see an appointment time you are looking for, please contact us directly and we will try our best to accommodate your request.